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Re-opening of non-essential retail

From Monday 15th June non-essential retailers at The Rock will reopen their doors for the first time in months.

As our stores begin to reopen we will be updating this page with their opening dates and any other information which may help  you plan your trip.

We will be updating this page regularly, as and when we have the information.

However, customers are also advised to check opening times and restrictions with individual retailers as the information continues to be updated.

To allow for social distancing to take place within stores, shopper numbers will be limited so there may be times when you need to queue to enter a store. 

 

STORE HOURS RESTRICTIONS
Alice Ada Bridal
Barclays Mon/Tues/Thurs/Fri: 9:30am – 3pm
Weds: 10am-3pm
Saturday: 9:30am-2pm
One in, one out.
Barista Cafe Bar Opening on Sat 4th July
Weds-Sun: 10am-4pm
Mon/Tues: Closed
Reduced menu
Reserve a table online
Build-A-Bear Workshop Open from Friday 26th June
Mon-Sat: 10am-5pm
Sun 10:30am-4:30pm
Card payment
Bury Foot Clinic Weds/Thurs/Fri/Sat: Appointment only One in, one out
Card payment preferred
Card Factory Mon-Sat: 9am-5:30pm
Sunday: Closed
Card payment preferred
Clarks Mon-Sat: 9:30am – 5:30pm
Sun: 11am-4pm.
Contactless payments upto £45
Costa Coffee Mon-Sat: 8am-5pm
Sun: 9am-4pm
Takeaway only.
Card/contactless payments.
Debenhams Mon-Sat: 9am-5pm
Sun: 11am-5pm
Entrance from level four car park is closed.
Contactless card limit £45. Card payment preferred.
Returns & exchanges at second floor children’s till point.
Toilets closed.
Fitting rooms closed.
Beauty advice available from a distance.
No makeovers or treatments
Deichmann Mon-Sat: 9am-6pm
Sun: 11am-5pm
Dororthy Perkins / Burton Mon-Sat: 10am-5pm
Sun: 10:30am-4:30pm
Fitting rooms closed.
No online returns.
Card payment only.
Fone Tech Mon-Sat 10am-5pm
Sun 11am-4pm
Footasylum Mon/Tues/Weds/Fri: 9am-7pm
Thurs: 9am-8pm
Sat: 9am-6pm
Sun: 10:30am-4:30pm
Fitting rooms closed
Footlocker Mon-Sat: 9am-6pm
Sun: 10:30am-4:30pm
 Card payment preferred.
Game Mon – Sat 10am – 5pm.Sunday 12pm – 4pm One way system implemented.
Greggs Opening day: 9am-3pm.
Mon- Sat: 7am-5pm
Sun: 9am-5pm
Limited menu
Hays Travel Mon, Tues, Thurs, Fri: 9:15am – 5:30pm
Sat: 9am – 5pm
Weds & Sun – Closed
H&M Mon-Fri: 10am-6pm
Sat: 10am-6pm
Sun: 11am-5pm
Fitting rooms closed.
Unable to try on shoes.
Holland & Barrett Mon-Sat: 9am-6pm
Sun: 11am-5pm
Contactless payment preferred.
Infinities Mon-Sat: 10am-5:30pm
Sun: 10:30am-4:30pm
Fitting rooms closed.
JD Mon-Fri: 9am-8pm
Sat:9am-6pm
Sun: 11am-5pm
Fitting rooms closed.
Kitchen Design @ 1 TWO 2 Mon-Sat: 10am -5:30pm
Sun: Appointment only
Lush Mon-Sun 10.30am – 4.30pm

 

Card payment only – contactless preferred.

Kiosk service to start with (customers will not be able to enter the store)

Email and collect service.

M&S Mon – Thurs: 9am – 7pm Fri/Sat: 8am – 7pm
Sun: 11am – 5pm.
Entry from The Rock side, exit on to Derby Way
M&S Cafe From Saturday 4th July:
Monday – Thursday 9am – 4pm
Friday and Saturday 8am – 4pm
Sunday 11am – 4:30pm
Millie’s Cookies Mon-Sat: 8am-6pm
Sun: 11am-5pm
 Card payment preferred.
Nando’s Mon-Sun: 12pm-9pm Takeaway only. Click and Collect & Deliveroo available.
Nationwide Mon-Fri: 10am-2pm
Sat: Closed
Next Mon-Sat: 9:30am-6pm
Sun: 11am-5pm
CHANGE OF OPENING HOURS ON THE FOLLOWING DATES:
Wed 1st July: 9am – 4pm
Thu 2nd July 5am – 8pm
Fri 3rd July 9am-6pm
Sat 4th July 8am-6pm
Sun 5th July 11am-5pm
Fitting rooms closed.
Every other till in use.
Card payments preferred.
Pandora Mon-Sat: 9am-5:30pm
Sun: 10:30am-4:30pm
Restrictions on trying on jewellery.
Card payment preferred.
Peter Jackson The Jeweller Mon – Fri 9:30am – 5:30pm
Sat – 9am – 5:30pm
Sun 10:30am – 4:30pm
Customers advised to make appointment. No same day repairs (two day collection or postage).
Card payment only.
Primark Mon-Sat: 9am-8pm
Sun: 10:30am – 5pm
Fitting rooms closed.
Card payment preferred.
River Island Mon-Sun: 11am-5pm Fitting rooms closed.
Select Mon-Sat: 10am – 5pm
Sun: 11am – 4:30pm
Card payment preferred
Smiggle Mon-Sat 10:30am -5:30 pm
Sun 12pm -5pm
Soul Footwear Mon-Thur: 10am-5pm
Fri & Sat: 10am-6pm
Sun: 10am-5pm
Superdrug Mon-Sat: 9am-5pm
Sun: 10:30am-4:30pm
Superdry Mon-Sun: 10am-4pm Fitting rooms closed.
Swarovski Mon-Fri: 10am – 5:30pm
Sat: 9am – 5:30pm
Sun: 10:30am – 4:30pm
The Entertainer Mon-Fri 9:30am-5pm.
Sat 9:30am-5:30pm
Contactless and card payments preferred.
The Perfume Shop Mon, Wed, Thur, Fri, Sat: 10am-4pm
Sun: 10:30am-4:30pm
Tues – Closed
Card payment only.
Topshop/Topman Mon-Sat 9:30am-5pm.
Sunday: 11am-5pm
Card payments only. Changing room closed.
No online refunds.
Trespass Mon-Sat: 9am-5:30pm
Sun: 10:30am – 4:30pm
Card payment preferred
Vision Express Mon-Sat: 9am -5:30pm Essential appointments only. No walk ins.
West Ivy Reopening on Sat 4th July
Mon – Thu 12pm- 11pm
Fri & Sat 11:30am – 11:30pm
Sun – 12pm – 10:30pm

 

Customer safety measures

To ensure the safety of our visitors we have adopted the following measures at The Rock:

  • We have an enhanced cleaning regime, including the cleaning of all key touch points
  • We have introduced additional signage to assist everybody in following the latest social distancing guidelines
  • You’ll spot a lot of visual cues to ensure everybody is maintaining a 2 metre distance between each other. If you’re unsure about anything, please ask.
  • Our teams are following a strict personal hygiene regime, including regularly washing hands, the use of disposable gloves and disposable face masks.
  • The installation of customer hand sanitising stations on the malls and in the lift lobbies

Please note: There may be occasions where access to The Rock is restricted to allow social distancing measures to be observed. Many shops will also be restricting the number of shoppers allowed into store so visitors are advised to plan extra time for their trip.

The Rock does not have any public toilets and it is likely that the toilets within our retail stores will also be closed. Please keep this in mind when planning your visit.

The Rock car park is open and usual tariffs apply.

Please bear with us during this time as we work hard to keep our customers safe and please continue to follow government advice and adhere to social distancing measures.